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Shipping
Prints:
All print are shipped from my fullfilment Printpartner located in York, Ontario, Canada. Therefore, upon check out, do not select "Pick up" unless you live in the Toronto area.
Originals:
Time
Once the transaction is confirmed on the website, the preparation and packing begins. The process takes 3-4 business days for works under 36" in size and 5-6 business days for works over 36" in size. Then we must add a few more business days for the shipping depending on the distance of the location.
Packing
Works under 36" in size are packed in industrial strength cardboard, bubble wrap, layers of additional cardboard, corners, sealed plastic bag and acid-free glassine paper.
Works over 36" in size are packed in a wood crate built by Montreal cabinetmaker Renard Rioux, bubble wrap, layers of additional cardboard, corners, sealed plastic bag and acid-free glassine paper.
Every original artwork is packed following the most rigorous guidelines to ensure the safety of each work. You can read those guidelines for packing works here : http://www.saatchiart.com/packaging
The printing and shipping of prints is done by associated Canadian print shop PrintPartner, located in York (suburb of Toronto), it is therefore subjected to their own guidelines.
Insurance
All the original artworks are insured for the value of the sale during the shipping (the shipping cost includes the insurance).
Carrier
The Carrier is Globex. It works in collaboration with other carriers such as DHL in Europe.
Documents included
Original artworks are shipped with the following documents: custom declaration (if necessary), instructions on how to unpack the work (if necessary), authenticity certificate, acquisition certificate, invoice. Hooks are also included!
Question? Don't hesitate to ask me! info (at) mathieulaca.com
