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Shipping

 

Prints:

All print are shipped from my fullfilment Printpartner located in York, Ontario, Canada. Therefore, upon check out, do not select "Pick up" unless you live in the Toronto area.

 

Originals:

Time

Once the transaction is confirmed on the website, the preparation and packing begins. The process takes 3-4 business days for works under 36" in size and 5-6 business days for works over 36" in size. Then we must add a few more business days for the shipping depending on the distance of the location.

 

Packing

Works under 36" in size are packed in industrial strength cardboard, bubble wrap, layers of additional cardboard, corners, sealed plastic bag and acid-free glassine paper.

Works over 36" in size are packed in a wood crate built by Montreal cabinetmaker Renard Rioux, bubble wrap, layers of additional cardboard, corners, sealed plastic bag and acid-free glassine paper.

Every original artwork is packed following the most rigorous guidelines to ensure the safety of each work. You can read those guidelines for packing works here : http://www.saatchiart.com/packaging

The printing and shipping of prints is done by associated Canadian print shop PrintPartner, located in York (suburb of Toronto), it is therefore subjected to their own guidelines.

 

Insurance

All the original artworks are insured for the value of the sale during the shipping (the shipping cost includes the insurance).

 

Carrier

The Carrier is Globex. It works in collaboration with other carriers such as DHL in Europe.

 

Documents included

Original artworks are shipped with the following documents: custom declaration (if necessary), instructions on how to unpack the work (if necessary), authenticity certificate, acquisition certificate, invoice. Hooks are also included!

 

 

Question? Don't hesitate to ask me! info (at) mathieulaca.com

 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Satisfaction guaranteed or your money back (including shipping fees). Read the complete details of the return policy at this page http://store.mathieulaca.com/return-policy or by clicking the link at the bottom right.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

The materials I use to paint are traditional materials proven to last for centuries by the tradition of oil painting on canvas. I paint on Belgian linen canvas and I mainly use extra-fine oil color (either ground in walnut or linseed oil) by Kama Pigments. My primer is also Kama Pigments' acrylic gesso. Visit http://www.kamapigment.com/index_en.html to learn more about my materials.

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Win a Print of your Favorite Painting!

I'm organizing a draw! The prize is a print of your choice, size 13"X19", on matt, acid-free, 100% cotton Hahnemühle paper. All you have to do is put your name and address down there and pray. Good luck!

 

Name
Email

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The draw will take place Sunday August 20th at 10:00 am Eastern Time. The name of the winner will be announced on my Facebook fan page.